Epic Pips Broker

FAQ

Top-Tier Conditions, Comprehensive Support

faq

To complete the initial registration, simply click on the Sign Up button on the homepage. Then, in the form displayed, enter your personal details, country, email address, and password. Once these steps are completed, your registration will be finalized.

Yes. EpicPips has made it possible for Iranian users residing inside Iran to easily operate on this broker by using their mobile phone number as well as their national identification documents.

You can easily access the login section and enter your user panel by visiting the following link:
https://my.epicpips.com/fa/login
After entering your account credentials, you will be logged into your user dashboard.

The registration confirmation email is sent to you automatically. If you do not see this email in your Inbox, make sure to check your Spam or Junk folder. Also ensure that emails from EpicPips are not being blocked by your email service provider.

If you forget your password, simply use the “Password Recovery” option on the login page. A recovery link or code will be sent to you, allowing you to set a new password.

Each user is allowed to have only one user account on EpicPips. However, each user account can include multiple live trading accounts.

Identity verification at EpicPips is completed after the user fills out the personal information form and uploads the required identification documents. These details are reviewed by the EpicPips compliance team, and the final result is communicated to the user via email and the ticketing system.
To complete identity verification at EpicPips, users must submit one valid identification document. This can be a passport, a national ID card, or a driver’s license. The submitted document must fully match the personal details registered in the user account.
Yes. Identity verification is mandatory at EpicPips. Without completing this process, users will not have full access to platform features and will not be able to withdraw funds from their trading accounts.
Under normal conditions, the document review and verification process at EpicPips is completed within 24 hours. Once the review is finished, the result is officially communicated to the user.
Identity verification may be rejected for several reasons, such as a mismatch between the submitted documents and account information, poor image quality or unreadable documents, or incomplete or incorrect details. If verification is rejected, the EpicPips support team will inform the user of the exact reason.
No. According to EpicPips regulations, fund withdrawals are only possible after the identity verification process has been fully completed and approved.

please provide the following information: 
For individuals: Proof of identity, including your name, date of birth and home address. 
For companies: Details of your certificate of incorporation, company identification number and business address.In some case, we may ask you for additional documents or information due to various legal obligations.
You will also need to fill out a form asking for information such as: the website or social media you wish to advertise on, the number of followers and other required information.
After checking the requested information, you will be informed of the results by email or ticket within 1 to 3 working days.

Yes, IBs can continue to trade on our platform by opening a trading account.

The Company reserves the right not to recognize a client as having been introduced by the IB if the client already had a trading account with the Company or an affiliate more than 7 days prior to being introduced to the Company by the IB.

No, due to data protection and confidentiality guidelines and regulations, you cannot view the personal data of the customers you refer.

please provide the following information: 
For individuals: Proof of identity, including your name, date of birth and home address. 
For companies: Details of your certificate of incorporation, company identification number and business address.In some case, we may ask you for additional documents or information due to various legal obligations.
You will also need to fill out a form asking for information such as: the website or social media you wish to advertise on, the number of followers and other required information.
After checking the requested information, you will be informed of the results by email or ticket within 1 to 3 working days.

Yes, IBs can continue to trade on our platform by opening a trading account.

The Company reserves the right not to recognize a client as having been introduced by the IB if the client already had a trading account with the Company or an affiliate more than 7 days prior to being introduced to the Company by the IB.

No, due to data protection and confidentiality guidelines and regulations, you cannot view the personal data of the customers you refer.

please provide the following information: 
For individuals: Proof of identity, including your name, date of birth and home address. 
For companies: Details of your certificate of incorporation, company identification number and business address.In some case, we may ask you for additional documents or information due to various legal obligations.
You will also need to fill out a form asking for information such as: the website or social media you wish to advertise on, the number of followers and other required information.
After checking the requested information, you will be informed of the results by email or ticket within 1 to 3 working days.

Yes, IBs can continue to trade on our platform by opening a trading account.

The Company reserves the right not to recognize a client as having been introduced by the IB if the client already had a trading account with the Company or an affiliate more than 7 days prior to being introduced to the Company by the IB.

No, due to data protection and confidentiality guidelines and regulations, you cannot view the personal data of the customers you refer.

please provide the following information: 
For individuals: Proof of identity, including your name, date of birth and home address. 
For companies: Details of your certificate of incorporation, company identification number and business address.In some case, we may ask you for additional documents or information due to various legal obligations.
You will also need to fill out a form asking for information such as: the website or social media you wish to advertise on, the number of followers and other required information.
After checking the requested information, you will be informed of the results by email or ticket within 1 to 3 working days.

Yes, IBs can continue to trade on our platform by opening a trading account.

The Company reserves the right not to recognize a client as having been introduced by the IB if the client already had a trading account with the Company or an affiliate more than 7 days prior to being introduced to the Company by the IB.

No, due to data protection and confidentiality guidelines and regulations, you cannot view the personal data of the customers you refer.

please provide the following information: 
For individuals: Proof of identity, including your name, date of birth and home address. 
For companies: Details of your certificate of incorporation, company identification number and business address.In some case, we may ask you for additional documents or information due to various legal obligations.
You will also need to fill out a form asking for information such as: the website or social media you wish to advertise on, the number of followers and other required information.
After checking the requested information, you will be informed of the results by email or ticket within 1 to 3 working days.

Yes, IBs can continue to trade on our platform by opening a trading account.

The Company reserves the right not to recognize a client as having been introduced by the IB if the client already had a trading account with the Company or an affiliate more than 7 days prior to being introduced to the Company by the IB.

No, due to data protection and confidentiality guidelines and regulations, you cannot view the personal data of the customers you refer.

please provide the following information: 
For individuals: Proof of identity, including your name, date of birth and home address. 
For companies: Details of your certificate of incorporation, company identification number and business address.In some case, we may ask you for additional documents or information due to various legal obligations.
You will also need to fill out a form asking for information such as: the website or social media you wish to advertise on, the number of followers and other required information.
After checking the requested information, you will be informed of the results by email or ticket within 1 to 3 working days.

Yes, IBs can continue to trade on our platform by opening a trading account.

The Company reserves the right not to recognize a client as having been introduced by the IB if the client already had a trading account with the Company or an affiliate more than 7 days prior to being introduced to the Company by the IB.

No, due to data protection and confidentiality guidelines and regulations, you cannot view the personal data of the customers you refer.

please provide the following information: 
For individuals: Proof of identity, including your name, date of birth and home address. 
For companies: Details of your certificate of incorporation, company identification number and business address.In some case, we may ask you for additional documents or information due to various legal obligations.
You will also need to fill out a form asking for information such as: the website or social media you wish to advertise on, the number of followers and other required information.
After checking the requested information, you will be informed of the results by email or ticket within 1 to 3 working days.

Yes, IBs can continue to trade on our platform by opening a trading account.

The Company reserves the right not to recognize a client as having been introduced by the IB if the client already had a trading account with the Company or an affiliate more than 7 days prior to being introduced to the Company by the IB.

No, due to data protection and confidentiality guidelines and regulations, you cannot view the personal data of the customers you refer.

please provide the following information: 
For individuals: Proof of identity, including your name, date of birth and home address. 
For companies: Details of your certificate of incorporation, company identification number and business address.In some case, we may ask you for additional documents or information due to various legal obligations.
You will also need to fill out a form asking for information such as: the website or social media you wish to advertise on, the number of followers and other required information.
After checking the requested information, you will be informed of the results by email or ticket within 1 to 3 working days.

Yes, IBs can continue to trade on our platform by opening a trading account.

The Company reserves the right not to recognize a client as having been introduced by the IB if the client already had a trading account with the Company or an affiliate more than 7 days prior to being introduced to the Company by the IB.

No, due to data protection and confidentiality guidelines and regulations, you cannot view the personal data of the customers you refer.

please provide the following information: 
For individuals: Proof of identity, including your name, date of birth and home address. 
For companies: Details of your certificate of incorporation, company identification number and business address.In some case, we may ask you for additional documents or information due to various legal obligations.
You will also need to fill out a form asking for information such as: the website or social media you wish to advertise on, the number of followers and other required information.
After checking the requested information, you will be informed of the results by email or ticket within 1 to 3 working days.

Yes, IBs can continue to trade on our platform by opening a trading account.

The Company reserves the right not to recognize a client as having been introduced by the IB if the client already had a trading account with the Company or an affiliate more than 7 days prior to being introduced to the Company by the IB.

No, due to data protection and confidentiality guidelines and regulations, you cannot view the personal data of the customers you refer.

please provide the following information: 
For individuals: Proof of identity, including your name, date of birth and home address. 
For companies: Details of your certificate of incorporation, company identification number and business address.In some case, we may ask you for additional documents or information due to various legal obligations.
You will also need to fill out a form asking for information such as: the website or social media you wish to advertise on, the number of followers and other required information.
After checking the requested information, you will be informed of the results by email or ticket within 1 to 3 working days.

Yes, IBs can continue to trade on our platform by opening a trading account.

The Company reserves the right not to recognize a client as having been introduced by the IB if the client already had a trading account with the Company or an affiliate more than 7 days prior to being introduced to the Company by the IB.

No, due to data protection and confidentiality guidelines and regulations, you cannot view the personal data of the customers you refer.